Shipping policy

Shipping & Delivery Policy | Cozycuddleco

At Cozycuddleco, we are committed to delivering your baby essentials and newborn care essentials safely, efficiently, and on time. This policy outlines our shipping process and delivery expectations.

 

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Total Delivery Time

Total Delivery Time = Processing Time + Shipping Time

All delivery times are estimates and provided for reference only. Actual delivery may vary depending on your location and external factors.

 

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Processing Time

• Orders are processed within 1–3 business days after purchase

• Once processed, your order will be shipped immediately

 

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Shipping Details

 

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Important Notes

• Orders may experience slight delays during high-demand periods or holidays

• Shipping times may be affected by courier delays or logistics issues

• Incorrect shipping details may result in delivery delays or failed delivery

• We currently do not support APO/FPO addresses or certain PO Boxes

• If a package is refused and returned to us, a 50% refund will be issued after the item is received

 

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Order Tracking

• Once your order is shipped, you will receive a tracking number via email

• You can track your order using the link provided

• Tracking updates may take a few days to appear

• Delivery estimates remain valid even if tracking updates are delayed

 

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Taxes & Duties

• U.S. customers typically do not need to pay additional import taxes or duties

• For international orders, customs fees, VAT, or duties may apply depending on your country

 

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Need Help?

If you have any questions about your order or delivery, please contact us:

📧 Email: support@cozycuddleco.com
📞 Phone: +1 551 294 4807
📍 Address: 234 Paterson Ave, East Rutherford, NJ 07073, United States